YEDC Engages Customers, Vows to Improve Power Supply in Adamawa

  

Yola, Adamawa- July 15, 2025

The Yola Electricity Distribution Company (YEDC) has reaffirmed its commitment to enhancing service delivery and fostering stronger relationships with consumers through its 2025 stakeholder engagement initiative. 

 The company hosted a Customer Stakeholder Engagement Forum on Monday at the Fadfatis Event Centre in Yola, bringing together traditional rulers, security agencies, industry leaders, civil society organizations, and media representatives.  

YEDC’s Managing Director and CEO, Engr. Abduraman Isa, underscored the importance of stakeholder engagement in addressing customer concerns and improving operations. He revealed that over 100 electricity vandals had been arrested and prosecuted in the past year and urged the public to report suspicious activities to safeguard power infrastructure.  

To promote billing transparency, Engr. Isa announced plans to distribute another batch of free prepaid meters to mapped customers.  

Mr. Baba Tunde Ayola, YEDC’s Chief Commercial Officer, highlighted ongoing challenges, including vandalism, which led to the destruction of four transmission towers between Gombe and Damaturu last year, causing significant operational disruptions. He assured customers of the company’s dedication to service improvement and encouraged them to use official channels for complaints.  

The Lamido of Adamawa, Dr. Muhammadu Barkindo Aliyu Mustapha (represented by the District Head of Yola, Alhaji Zubairu Adamu Mustapha), and the Kondi Nuguraya (represented by Mr. Jafet Gajere) urged consumers to avoid meter bypassing and tampering, emphasizing that such practices undermine stable electricity supply. They commended YEDC’s efforts and called for sustained service improvements.  

Mr. Horsham Kamar, YEDC’s Head of Health, Safety, and Environment, advised customers to inspect electrical appliances regularly to prevent fire hazards. Meanwhile, Ms. Nafisa Ahmed, Head of Customer Care, outlined the company’s complaint resolution process and encouraged the public to utilize official communication channels for grievances.  

The event featured cultural performances, an educational drama skit, and an interactive session where stakeholders engaged directly with YEDC’s management.  

Aaron Isaac, Hicia News